What to do when your anti-virus software does not detect any threats but you are getting virus type pop-ups?
I have Avast running on my laptop (vista) & got a virus. The firewall notification came up & I just clicked X out of it & proceeded to the Anti-virus software to see what it was. It said there was threats/virus but had already quarantined the threat/virus. So all was supposed to be good… yet I am still getting a lottery pop-up every 45 minutes to an hour while online. When offline I still get the pop up (45min-1hr) but it is just a blank explorer window. The Avast says there is no threats but I know something is still there/going on. How can I detect it & full remove or really quarantine it?

 

Comments

  • Even most virus programs find a lot of things, they don’t always find every single virus or threat. Try getting another virus program and maybe that one would find it. I would suggest AVG free version.

  • I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.

    Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.

    To get into Safe Mode with Networking:

    1.Log out and reboot your machine.
    2.When the machine starts the reboot sequence, press the F8 key repeatedly.
    3.Select Safe Mode with Networking from the resulting menu.
    4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
    5.The machine will continue booting, but the Windows desktop will look different.
    6.When you’re finished doing what you need to do, log out and reboot back into normal mode.

    Good luck.

  • i would like to suggest antimalware. it can protect from the trojan,worms,malware better. just download free anti-malware online. it easy to use. you may choose any anti malware for free. just type on search box, yahoo or google or firefox “antimalware free download’.
    or: http://www.brothersoft.com/malwarebytes.-anti-malware-download-71406.html
    http://www.emsisoft.com/en/software/free/

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