When you make a purchase on our website we use Woocommerce. We will routinely collect and store certain information to process your order efficiently. The data we retain includes:
1. Order Information
- Order ID
- Purchase date and time
- Products purchased (including quantity and price)
- Order status (e.g., pending, completed, refunded)
- Applied discounts, coupons, or gift cards
- Shipping method and cost
2. Customer Information
- For Guest Checkouts: Name, Email Address, Billing Address, Shipping Address
- For Registered Users: WordPress account username and email
- Phone number (if provided)
3. Payment Information (Processed Securely)
We do not store or process sensitive payment details such as full credit card numbers or CVV codes. However, we may store:
- Payment method used (e.g., PayPal, Stripe, Credit Card, Bank Transfer)
- Transaction ID (from payment gateway)
- Payment status (e.g., success, failed, pending)
- Subscription status (if applicable)
4. Shipping & Fulfillment Data (if applicable)
- Shipping address
- Shipping tracking number (if provided)
- Order delivery status
5. Security & Fraud Prevention
- IP address at checkout
- Browser and device information (for security & troubleshooting)
- Any fraud detection flags from the payment processor
6. User Account Data (For Registered Users)
- Purchase history
- Subscription details (if applicable)
- Download permissions (for digital products)
How We Use This Data
We use this data to:
- Process and fulfill your orders
- Provide customer support and order tracking
- Detect and prevent fraudulent transactions
- Improve our store and user experience
We never sell or share your payment details with third parties, except for secure payment processing.